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  • 1. Can I stop or change my request to transfer funds? Public
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    Yes, up to a point. At anytime before you get a system confirmation that the funds were transferred, you can modify or cancel your funds transfer request. However, after you've completed a funds transfer transaction and have received a confirmation number, you can't stop the transfer from occurring. At that point, if you change your mind about the amount you wanted to transfer, simply make a new transfer to move the funds between the appropriate accounts.
  • 2. How much does it cost to use Home banking? Public
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    Connection offers Home banking to members at no charge. Bill Pay is also free for our members.
  • 3. Why does Home banking warn me not to make too many transfers or limit the amount of transfers I can make out of certain accounts? Public
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    Some accounts are designed to be non-transacation accounts and others are designed to be transaction accounts. A checking account is a transaction account, a savings account is a non-transaction account. Regulation D prohibits excessive withdrawals/transfers from non-transaction accounts like savings accounts. You can make up to six withdrawals a month from these accounts, including transfers to another account, pre-authorized transfers, overdraft protection transfers, automatic transfers, recu  More...
  • 4. How do I sign up for Home banking? Public
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    To sign up for Home banking, login with your member number from the home page and the last 6 digits of the primary account holder's ss# as the default password. You will be required to change your password and set up the multi-factor authentication for access to your account. You can also change the login ID from your member number. If you have any questions about the Home banking, please Contact Us .
  • 5. Can I download my account history into my personal financial management software from my PC? Public
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    Yes, Home banking allows you to download information from your checking, savings and credit card/line or credit accounts. From the account detail screen, simply select the format that works with Quicken, Microsoft Money, or QuickBooks®, or other commonly used spreadsheet applications (such as Excel, Access, or Lotus). Then, select the range of information you need and download it to your computer for use in the program. Instructions and more information about downloading are available from t  More...
  • 6. Can I change my password to access Home banking? Public
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    Contact us at 360-307-6400 and we can reset your access.
  • 7. What products or services do I need to have Connection to access Home banking? Public
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    To enroll for free Home banking you need to have the following: Connection Checking or Savings account
  • 8. Can I pay my bills using Home banking? Public
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    Yes, once your Home banking personal ID and password is established, you can enroll for Bill Pay. Bill Pay enables you to pay your bills from anywhere, anytime, easily. Automatic bill payments can be set up in advance to ensure that recurring bills are paid in a timely manner.
  • 9. What do I do if I have forgotten my Home banking password? Public
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    For your protection, this service is only provided by phone during normal business hours. Please call us at 360-307-6400 to reset your password.
  • 10. What Web browser do I need to access Home banking? Public
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    You must use a browser that supports SSL encryption. If you have a Macintosh or Windows-based computer, we recommend using the latest commercial release of Microsoft Internet Explorer, Chrome or Firefox for your specific operating system.
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.